Introduction to C_C4H450_21 Certification
The C_C4H450_21 SAP Certified Associate – Integration Consultant – SAP Sales and Service Cloud certification validates your ability to integrate SAP Sales and Service Cloud with SAP S/4HANA, SAP ERP, or SAP CRM using SAP Cloud Platform Integration. This credential demonstrates your foundational understanding of integration processes, enabling you to apply these skills under the supervision of an expert consultant in a project environment.
Achieving this certification enhances your career prospects by showcasing your expertise in SAP integration, a critical component in today’s digital business landscape. At sap.tykol.net, we offer comprehensive practice tests designed to prepare you thoroughly for the C_C4H450_21 exam, providing instant feedback and detailed explanations to ensure your success.
Key Exam Details
- Exam Code: C_C4H450_21
- Duration: 180 minutes
- Number of Questions: 80
- Exam Format: Multiple Choice (MC) and Multiple Response (MR)
- Passing Score: 68%
- Languages Available: English
For more detailed information, visit the official SAP exam page.
Sample Questions & Answers
1. Multiple Choice (MC):
Question: Which component is essential for establishing a secure connection between SAP Sales and Service Cloud and SAP S/4HANA?
A) SAP Web Dispatcher
B) SAP Cloud Connector
C) SAP API Management
D) SAP Business Technology Platform
Answer: B) SAP Cloud Connector
Explanation: SAP Cloud Connector serves as a link between on-premise systems and SAP Cloud Platform, ensuring secure communication and integration between SAP Sales and Service Cloud and SAP S/4HANA.
2. Multiple Response (MR):
Question: Which tasks are necessary when configuring SAP ERP for integration with SAP Sales and Service Cloud? (Choose two.)
- A) Set up logical system names
- B) Configure IDoc communication
- C) Activate OData services
- D) Implement SAP Fiori apps
Answers: A) Set up logical system names and B) Configure IDoc communication
Explanation: Establishing logical system names and configuring IDoc communication are fundamental steps in preparing SAP ERP for integration with SAP Sales and Service Cloud, facilitating accurate data exchange.
3. Scenario-Based:
Question: A company needs to replicate customer data from SAP CRM to SAP Sales and Service Cloud. However, only specific customer segments should be replicated. How can this be achieved?
Answer: Implement data filtering during the replication process to ensure that only the desired customer segments are transferred from SAP CRM to SAP Sales and Service Cloud.
Explanation: Data filtering allows for selective replication, enabling the transfer of specific data subsets based on defined criteria, which is essential for targeted data management.
Exam Topics and Corresponding Courses
- Integration Connectivity (>12%)
- Understand technical integration connectivity and the use of SAP Web Dispatcher/SAP Cloud Connector to integrate SAP Sales and Service Cloud with SAP S/4HANA.
- Recommended Course: C4H450 – SAP Sales and Service Cloud Integration
- SAP ERP, SAP S/4HANA, and SAP CRM Configuration (>12%)
- Learn the configuration of on-premise SAP S/4HANA, SAP ERP, and SAP CRM systems using SAP Cloud Platform Integration to integrate with SAP Sales and Service Cloud.
- Recommended Course: C4H450 – SAP Sales and Service Cloud Integration
- Data Replication (>12%)
- Explore initial load, replication, and data filtering scenarios from on-premise systems to SAP Sales and Service Cloud.
- Recommended Course: C4H450 – SAP Sales and Service Cloud Integration
- SAP Sales and Service Cloud Integration Foundations (>12%)
- Gain insights into integration technology to integrate SAP Sales and Service Cloud with SAP S/4HANA, SAP Marketing Cloud, SAP ERP, SAP CRM, and SAP Analytics Cloud.
- Recommended Course: C4H450 – SAP Sales and Service Cloud Integration
- Middleware Configuration (8% – 12%)
- Identify how to use and configure middleware to integrate SAP Sales and Service Cloud with SAP S/4HANA.
- Recommended Course: C4H450 – SAP Sales and Service Cloud Integration
- Extending the Integration (8% – 12%)
- Learn ways to extend SAP Sales and Service Cloud and the integration using provided tools.
- Recommended Course: C4H450 – SAP Sales and Service Cloud Integration
- Monitoring (8% – 12%)
- Understand monitoring of message flows between SAP S/4HANA and SAP Sales and Service Cloud.
- Recommended Course: C4H450 – SAP Sales and Service Cloud Integration
- SAP Sales and Service Cloud and APIs (8% – 12%)
- Learn how to configure SAP Sales and Service Cloud for integration with SAP S/4HANA and understand open APIs with SAP OData services.
- Recommended Course: C4H450 – SAP Sales and Service Cloud Integration
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